Responsibilities

• Work with patients and their caretakers to increase engagement and help them overcome barriers in their healthcare journey.
• Guide patients through their changing medical therapies using a clinician designed protocol. Connecting patients back with their clinicians as needed when their condition changes.
• Serve as the interface between the patients and others in the healthcare system, including providers, clinics, pharmacies, etc.
• Be a key contributor to the early stages of an innovative health tech startup contributing wherever needed.
• Help inform Story Health’s clinical protocols to develop coach training, coaching process, as well as clinical curricula and content.

Key Qualifications

• Associates or equivalent degree required
• Hold an active license as a practical nurse or vocational nurse in a compact state
• 2+ years of experience in a patient care role
• Highly proficient written/verbal communication and interpersonal skills to interact with patients, caregivers, and healthcare providers
• Analytical skills required to problem solve patient issues and prepare reports
• Strong customer service skills, with ability to identify problems and formulate solutions.
• Able to take on multiple tasks in a dynamic, fast-paced, and changing team environment.
• Passion for implementing technology to improve healthcare and able to quickly learn and use new software and tools
• High-speed home internet access
• Quiet home office space, free of distractions

Nice to Have

• Cardiology experience
• Fluent in Spanish
• Experience working with patients in a virtual environment (via phone or telehealth platforms)
• National Board of Health and Wellness Coaches (NBHWC) OR completion of a NBHWC approved training program within the past year.

Salary range starts at $22/hour.

We appreciate every job application and treat each with consideration and care. Story Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Story Health is changing lives, one patient at a time.